Last updated: September 10, 2026
1. Who We Are
This website (milhamatriarcal.com) is operated by:
MILHA MATRIARCAL – Unipessoal LDA Lisbon, Portugal Email: info@milhamatriarcal.com Phone: +351 920 497 933
For the purposes of the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and Portuguese Law no. 58/2019, MILHA MATRIARCAL – Unipessoal LDA is the data controller responsible for the personal data described in this policy.
2. What Personal Data We Collect
We collect personal data in the following situations:
a) When you use our contact form
- Full name
- Email address
- Phone number
- Service you’re interested in (selected from a list)
- Message content
- Any file you choose to attach
b) When you email us directly
- Your email address and any information you include in your message
c) Automatically, when you browse the site
- IP address
- Browser type and device information
- Pages visited and time spent on site
- Referring website
- Cookies (see Section 7)
We do not collect sensitive categories of data (health, religion, political views, etc.) and ask that you do not include such information in the contact form or attachments.
3. Why We Process Your Data (Legal Basis)
| Purpose | Legal Basis (GDPR Art. 6) |
|---|---|
| Responding to your consultation request | Consent / Pre-contractual steps (Art. 6(1)(b)) |
| Providing quotes and delivering services | Performance of a contract (Art. 6(1)(b)) |
| Sending you marketing communications (only if you opt in) | Consent (Art. 6(1)(a)) |
| Website analytics and improving our services | Legitimate interest (Art. 6(1)(f)) |
| Complying with Portuguese tax/accounting law | Legal obligation (Art. 6(1)(c)) |
4. How Long We Keep Your Data
- Contact form submissions that don’t lead to a client relationship: up to 12 months, then deleted.
- Client/contract data: for the duration of the business relationship plus the period required by Portuguese commercial and tax law (generally 10 years for invoicing records).
- Marketing consent: until you withdraw consent.
- Website analytics data: typically retained for up to 26 months (adjust to match your analytics tool’s default).
5. Who We Share Your Data With
We do not sell your personal data. We may share it with:
- Service providers who support our operations (e.g., web hosting, email hosting, CRM tools) — under data processing agreements compliant with Art. 28 GDPR.
- Legal or regulatory authorities, if required by law.
- We do not transfer personal data outside the European Economic Area (EEA) unless a specific tool requires it, in which case we rely on the European Commission’s Standard Contractual Clauses or an adequacy decision. [Update this if you use non-EU tools like Google Workspace, Mailchimp, etc. — name them and confirm their safeguards.]
6. Your Rights
Under the GDPR, you have the right to:
- Access the personal data we hold about you
- Rectify inaccurate or incomplete data
- Erase your data (“right to be forgotten”), where applicable
- Restrict or object to certain processing
- Data portability — receive your data in a structured, machine-readable format
- Withdraw consent at any time, where processing is based on consent
- Lodge a complaint with the Portuguese data protection authority, the CNPD (Comissão Nacional de Proteção de Dados) — www.cnpd.pt
To exercise any of these rights, contact us at info@milhamatriarcal.com. We will respond within one month, as required by GDPR.
7. Cookies
This site uses cookies to:
- Enable core site functionality
- Understand how visitors use the site (analytics)
Under Portuguese Law no. 41/2004 (as amended) and the ePrivacy Directive, non-essential cookies require your prior consent, which we collect via a cookie banner on your first visit. You can withdraw consent or manage preferences at any time through [your cookie settings link] or your browser settings.
[List specific cookies/tools once finalized — e.g., Google Analytics, WordPress session cookies, Elementor cookies.]
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our services are directed at businesses and professionals. We do not knowingly collect personal data from individuals under 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. Material changes will be communicated via a notice on this page.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data:
MILHA MATRIARCAL – Unipessoal LDA Email: info@milhamatriarcal.com Phone: +351 920 497 933 Lisbon, Portugal